Refund policy
Cancellation & Booking Policy
All sessions at The Garage — court rentals, group training, 1-on-1 training, and Creator Space bookings — are reserved for you and held exclusively during your scheduled time. Please review our cancellation terms below before booking.
Cancellations
- Cancel or reschedule at least [24 hours] before your scheduled session for a full refund.
- Cancellations made within [24 hours] of your session are subject to a [50%] cancellation fee.
- No-shows (not canceled, not attended) will be charged the full session price.
Rescheduling
- Sessions can be rescheduled once, free of charge, if requested at least [24 hours] in advance.
- Rescheduling within the cancellation window above is treated as a cancellation and subject to the fee.
Late Arrivals
- Sessions begin and end at their scheduled time regardless of arrival time — late arrivals will not be extended past the original end time.
Weather / Facility Closures
- If The Garage must cancel a session (equipment issue, facility closure, etc.), you'll be offered a full refund or a free reschedule, your choice.
Questions Reach out to us at info@thegaragedmv.com or 202-409-3139 with any cancellation or rescheduling requests.